Terms, Conditions and Refund Policy for Optimistic Concept Services
Terms and Conditions Last updated: January 16, 2025
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Country refers to: Nigeria
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Optimistic Concept Services, Suite 20, Omorilewa Shopping Complex, Abatakan, Ojoo, Ibadan, Nigeria.
- Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
- Service refers to the Website.
- Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Free Terms and Conditions Generator.
- Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
- Website refers to Optimistic Concept Services, accessible from https://optimisticservice.nl/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Refund Policy
We aim to ensure customer satisfaction. If for any reason You are not satisfied with Our Service, You may be eligible for a refund under the following terms:
- Eligibility for Refunds:
-
- Refund requests must be made within 14 days of the initial purchase or transaction.
- Only payments made directly through the Company’s official channels will be considered for a refund.
- The Service must not have been fully utilized or delivered. Refunds are not applicable for services that have been completed or where significant resources have been expended.
- Refund Request Process:
-
- To initiate a refund request, contact Us at dralongeaj@gmail.com with the subject line “Refund Request” and include the following details:
-
-
- Your full name and contact details
- Proof of purchase
- Reason for requesting a refund
-
-
- Once Your request is received, We will review it and respond within 7 business days.
- Non-Refundable Situations:
-
- Refunds are not available for:
-
-
- Delayed service delivery caused by factors outside Our control (e.g., internet connectivity issues or third-party failures).
- Changes in Your circumstances after purchase (e.g., inability to use the Service due to personal reasons).
-
- Refund Method:
-
- Approved refunds will be processed using the original payment method. Refunds may take up to 14 business days to reflect, depending on Your payment provider.
- Contact Us for Refunds: If You have questions or require assistance with a refund, please contact Us via email at dralongeaj@gmail.com.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
… [Content continues as in the original Terms and Conditions] …
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: dralongeaj@gmail.com